These Terms & Conditions (“Terms”) govern your use of UrooStitch’s custom embroidery digitizing, vector tracing, and embroidery patches services (“Services”). By accessing or using our Services, you agree to abide by these Terms. If you disagree with any part of these Terms, please refrain from using our Services.

Use of Services

1. Eligibility: You must be of legal age in your jurisdiction to use our Services.
2. Accuracy of Information: You agree to provide accurate and complete information when using our Services. Any inaccuracies may result in delays or the inability to provide the requested services.

Service Provision

1. Service Description: We offer custom embroidery digitizing, vector tracing, and embroidery patch services as described on our website or as agreed upon with our clients.
2. Delivery: We aim to deliver services within agreed timelines. However, delays may occur due to factors beyond our control. We will communicate any delays promptly.
3. Quality Assurance: We strive to deliver high-quality services but cannot guarantee exact matches to samples or digital representations due to variations in materials and mediums.

Intellectual Property

1. Ownership: Any designs, files, or artwork created or provided by us remain our intellectual property unless otherwise agreed upon in writing.
2. Client’s Material: You retain ownership of any materials (such as logos or designs) provided by you for the purpose of our Services.

Payments

1. Pricing: Our pricing for Services is as stated on our website or as communicated to you. Prices may vary based on the complexity and scope of the project.
2. Payment Terms: Payment is due as agreed upon before the commencement of Services. We accept payment via methods specified on our website or in our communication with you.

Limitation of Liability

1. Disclaimer: We do not accept liability for any indirect, incidental, or consequential damages arising from the use or inability to use our Services.
2. Termination by Us: We reserve the right to terminate or suspend your access to our Services at our discretion, without prior notice, if we believe you have violated these Terms or for any other reason.

Governing Law

1. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Changes to Terms

1. Updates: We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about these Terms, please contact us at: UrooStitch