At UrooStitch, we aim to deliver our custom embroidery digitizing and vector tracing services to you efficiently and reliably. This Shipping Policy outlines our shipping procedures and terms related to service delivery.

Service Delivery

1. Delivery Method: Our services are delivered electronically via email or through secure online platforms, eliminating the need for physical shipping.
2. Delivery Timeframe: The delivery timeframe for our services will be communicated to you upon order confirmation and is subject to the complexity of the project.

Client Responsibilities

1. Information Accuracy: Ensure the accuracy of the provided email address or contact information to receive the delivered service promptly.
2. Prompt Review: Upon receiving the delivered service, review it promptly and communicate any discrepancies or concerns to us within the specified timeframe.

Delivery Confirmation

1. Delivery Confirmation: We will send an email notification to the provided email address upon successful delivery of the service.

Non-Delivery Circumstances

1. Technical Issues: In rare cases of technical difficulties or delivery failure due to system issues, please contact us immediately for assistance.

Contact Us

If you have any questions or concerns regarding the delivery of our services, please contact us at: uroostitchart@gmail.com